How to change DNS zones (MX, CNAME, and A records)

With cPanel 11.25, you now have access to make some of these changes. Note: This effect will only work once you are using Shine Web's name servers (or private name servers which point to our IP's).

  • In cPanel, you have an icon under "Domains" called "Simple DNS Zone Editor". This feature allows you to create and edit A and CNAME records.
  • You can also create and edit your MX records with the icon under "Mail" called "MX Entry".
  • You can easily customize your SPF records using the icon under "Mail" called "Email Authentication".
  • You can also add TXT records using the icon under "Domains" called "Advanced DNS Zone Editor".

If you want Shine Web's help with making these changes, then please contact us via phone,or email support@shineweb.co.ke with your account details, and be prepared to verify your identity for the protection of your account.

Note that cPanel is not able to display any record with a comment at the end. If you include a comment, cPanel indicates that there are no MX records and it is defaulting to the main A record, but this is not true. It is legitimate to have comments at the end of your records, but cPanel will not understand.

  • 3 Users Found This Useful
Was this answer helpful?

Related Articles

How to upload a file using the File Manager

You may want to upload your files directly through cPanel. You can do this through the File...

How to create URL redirect

WARNING Never create a redirect for domain.com to www.domain.com or from domain.com to...

How to disable anonymous FTP

Anonymous FTP is disabled by default. We do not recommend using Anonymous FTP as it is a security...

How to log into cPanel

cPanel is used for managing your web hosting account. Please note that you only get one...

How to change the password of your cPanel account

There may be times where you would like to change the password of your account. It is...